Privacy Policy

1. COMMUNICATIONS

a. Message InterceptionIf you call or text (SMS) message a service professional or service requester using the telephone number provided by syriaservice, we use our service provider, Twilio, to mask your telephone number. During this process, syriaservice and Twilio receive in real time and store call data, including the date and time of the call or text (SMS) message, the parties’ phone numbers, and the content of the text (SMS) messages.
If you send a message to a service professional or service requester in the App, we use or service provider, Sendbird, to process the communications. During this process, syriaservice and Sendbird receive in real time and store message data, including the date, time, and content of the messages.
b. SMS Text Messaging Disclosure ByBy using the Services, you expressly consent and agree to accept and receive communications from us, including via text message, calls, and push notifications to the cellular telephone number you provided to us. Standard text messaging charges applied by your cell phone carrier will apply to text messages we send. By consenting to being contacted by us, you understand and agree that you may receive communications, including marketing communications generated by automatic telephone dialing systems which will deliver prerecorded messages, sent by or on behalf of syriaservice, its affiliated companies and/or Users/Professionals, including but not limited to: operational communications concerning your account or use of the Services, updates concerning new and existing features on the Services, communications concerning promotions run by us, and news concerning Syria service and industry developments.You acknowledge that you are not required to consent to receive promotional messages as a condition of using the Services. If a contact number you have provided to us is no longer your number, you agree to notify us promptly that you can no longer be reached at that number. You represent that you have received, and are authorized to convey to us, the consent of any authorized users on your account to be contacted by us as described in this Section. You agree that all consents provided in this Section will survive cancellation of your account. You may opt-out of receiving promotional or marketing texts or calls from us at any time. You may opt-out of receiving all text (SMS) messages from us (including informational or transactional messages) by replying with the word “STOP” to a text message from us; however, you acknowledge that opting out of receiving all texts may impact your use of the Services.No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. 

1. TARGETED ADVERTISING, SALES, AND SHARING OF PERSONAL INFORMATION

Although we do not sell personal information in exchange for money, some of the ways in which we share personal information for targeted advertising may be considered “sales” or “sharing” under U.S. state privacy laws. Listed below are the categories of personal information we share for purposes of targeted/cross-context behavioral advertising or otherwise “sell” for non-monetary consideration:

• Identifiers
• Personal Records
• Internet or other electronic network activity information
• Geolocation Data (inferred from your IP address)
• Inferences

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties for their own marketing reasons.The types of third parties to which personal information is sold or shared are third-party advertisers and some analytics vendors. The purposes for which we sell/share this information include: showing you relevant ads while you browse the internet or use social media; marketing, advertising, certain types of analytics, or similar purposes. We do not have actual knowledge that we sell or share the personal information of consumers under 16 years of age. If you would like to opt out, please see the information below.

1. CHILDREN'S PRIVACY

We do not collect any information from anyone under 16 years of age. The Services we offer are all directed to people who are at least 16 years old or older. If you are under the age of 16, you are not authorized to use the Services. 

If you decide to stop using our Platfrom, you may cancel or deactivate your account by contacting us at suport@syriaservice.com. Please include your account email and a brief request to deactivate your membership. We may require identity verification before processing your request.

• Privacy Policy

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